Housing & Integration Specialist

International Rescue Committee•Tucson, AZ

About The Position

The Housing & Integration Specialist supports IRC clients’ long-term housing stability, integration, and self-sufficiency. The role educates clients about tenant rights and responsibilities and assists them with applications, recertifications, and renewals for public and subsidized housing programs. It focuses on empowering established clients to navigate and maintain their housing independently over time, including addressing needs that arise beyond initial resettlement or arrival. The specialist provides housing stability case management, financial education, early intervention for clients at risk of eviction or housing loss, and advocacy with landlords and public housing authorities. The role also maintains partner relationships, collaborates with coworkers and community organizations, and tracks program outputs and outcomes in IRC’s client database for funder and contract reporting. The position may include training and leading support staff, volunteers, and interns. Work takes place in a combination of standard office, remote, and field settings at partner sites, including apartment complexes and public or government service centers within the service delivery area. Travel to client homes, housing authorities, and community partners is required as needed, using a personal insured vehicle and valid driver’s license. Occasional weekend or evening work may be required.

Requirements

At least 1 year of relevant professional experience.
Use a personal, insured vehicle and hold a valid driver’s license for travel to client homes, housing authorities, and community partners as needed.
Strong relationship-building, diplomacy, and networking skills, with the ability to build internal and external relationships.
Ability to work and communicate effectively in a multicultural environment.
Self-starter with strong problem-solving skills and the ability to multitask, prioritize duties, and manage time effectively.
Strong organization, planning, and logistical skills.
Attention to detail and accuracy.
Fluency in spoken and written English.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and ability to use the internet and other digital tools for data entry, research, and problem-solving.

Nice To Haves

Experience working with refugee and/or immigrant populations.
Knowledge of, or ability to quickly learn, public and subsidized housing systems and processes, such as Housing Choice Voucher/Section 8.

Responsibilities

Provide housing stability case management to clients working toward long-term housing security and self-sufficiency.
Educate clients on tenant rights and responsibilities, lease renewals, move-in and move-out procedures, maintenance requests, and change-of-address procedures.
Provide financial education and coaching on rent and utility budgeting, housing costs, and identifying housing sustainable within household income.
Assist clients with applications, recertifications, and renewals for public and subsidized housing programs, including gathering documentation, completing forms, and following up with housing authorities and landlords.
Identify clients at risk of eviction or housing loss, provide early intervention, connect clients with emergency rental assistance and other resources, and advocate with landlords and public housing authorities to prevent displacement.
Maintain working relationships with public housing authorities, subsidized housing providers, and landlords.
Collaborate with coworkers and partner organizations to support client integration.
Track program outputs and outcomes and maintain accurate client documentation and database entries for funder and contract reporting.
May train and lead the activities of support staff, volunteers, and interns.
Perform other duties as assigned.

Benefits

10 paid sick leave days.
10 U.S. holidays.
20–25 paid time-off days, based on role and tenure.
Medical insurance, starting at $163/month.
Dental insurance, starting at $6.50/month.
Vision insurance, starting at $5/month.
Flexible spending accounts for healthcare, dependent care, and commuting.
403(b) retirement savings plan with employer match and immediate vesting.
Non-elective employer retirement contribution based on age and years of service, with three-year vesting.
Disability insurance.
Life insurance.
Employee Assistance Program offering confidential counseling and support services for employees and their families.