Housing & Integration Specialist

International Rescue Committee•Tucson, AZ

About The Position

The Housing & Integration Specialist supports the long-term housing stability, integration, and self-sufficiency of IRC clients. The role educates clients about tenant rights and responsibilities and assists with applications, recertifications, and renewals for public and subsidized housing programs. It focuses on empowering established clients to navigate and maintain their housing independently over time. The specialist provides housing stability case management, financial education and budgeting support, and early intervention for clients at risk of eviction or housing loss. The role also maintains relationships with housing authorities, subsidized housing providers, and landlords; collaborates with coworkers and partner organizations; and tracks program outcomes and maintains accurate client records for reporting. The specialist may train and lead support staff, volunteers, and interns. Work combines a standard office environment, remote work, and field time at partner sites such as apartment complexes and public or government service centers within the service delivery area. Occasional evening or weekend work may be required. The role requires use of a personal insured vehicle and valid driver’s license for travel to client homes, housing authorities, and community partners as needed.

Requirements

At least 1 year of relevant professional experience.
A valid driver’s license and personal insured vehicle for travel to client homes, housing authorities, and community partners as needed.
Strong relationship-building, diplomacy, and networking skills, including the ability to build internal and external relationships.
Demonstrated ability to work and communicate effectively in a multicultural environment.
Self-starter with excellent problem-solving skills and the ability to multitask, prioritize duties, and manage time effectively.
Excellent organization, planning, and logistical skills.
Attention to detail and accuracy in work product.
Fluent spoken and written English.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and ability to use the internet and other digital tools for data entry, research, and problem-solving.

Nice To Haves

Experience working with refugee and/or immigrant populations.
Knowledge of, or ability to quickly learn, public and subsidized housing systems and processes, such as Housing Choice Voucher/Section 8.

Responsibilities

Provide housing stability case management to clients working toward long-term housing security and self-sufficiency, including needs arising beyond initial resettlement or arrival.
Educate clients about tenant rights and responsibilities, lease renewals, move-in and move-out procedures, maintenance requests, and change-of-address procedures.
Provide financial education and coaching on budgeting for rent, utilities, and other housing costs, and identifying housing sustainable for household income.
Assist clients with applications, recertifications, and renewals for public and subsidized housing programs, including gathering documentation, completing forms, and following up with housing authorities and landlords.
Identify clients at risk of eviction or housing loss, provide early intervention, connect them to emergency rental assistance and other resources, and advocate with landlords and public housing authorities to prevent displacement.
Maintain working relationships with public housing authorities, subsidized housing providers, and landlords to support clients’ long-term housing stability.
Collaborate with coworkers and partner organizations to support clients’ integration.
Track program outputs and outcomes and maintain accurate documentation and data entry in IRC’s client database for funder and contract reporting.
May train and lead the activities of support staff, volunteers, and interns.
Perform other duties as assigned.

Benefits

10 paid sick leave days.
10 U.S. holidays.
20–25 paid time off days, based on role and tenure.
Medical insurance starting at $163 per month.
Dental insurance starting at $6.50 per month.
Vision insurance starting at $5 per month.
Flexible spending accounts for healthcare, dependent care, and commuter expenses.
403(b) retirement savings plan with immediate employer-match vesting and a non-elective employer contribution based on age and years of service, with three-year vesting.
Disability insurance.
Life insurance.
Employee Assistance Program offering confidential counseling and support services for employees and their families.