Housing First Intensive Case Manager - Reaching Home Division

Good Shepherd Centres • Hamilton, ON

9d • Hybrid

About The Position

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment.

Requirements

• Post-secondary education in Social Service or a related field is required.
• Minimum 1-year related experience or equivalent combination of education, training and experience in Social Services or a related field
• Have strong knowledge of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use
• Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
• Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
• Ability to work cooperatively and collaboratively within an interdisciplinary team
• CPR certification or willingness to be certified is required
• Valid G license required
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

Nice To Haves

• Fluency in a 2nd language is an asset

Responsibilities

• Provide trauma informed intensive case management to youth, women and families who are experiencing chronic homelessness
• Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months
• Partner with various agencies to leverage and coordinate assets and services available in the City of Hamilton to ensure that service users have their individualized housing and support needs met
• Work takes place in the office, overflow hotels, emergency shelters, and in the community
• Accompany service users to community appointments, apartment viewings, and will attend service users' homes for monthly home visits
• Must be willing and able to assist service users in a hands-on capacity
• Time management skills are necessary in a high energy, rapidly paced environment
• Ability to work independently and as part of an interdisciplinary team
• To observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes.

Benefits

• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
• Extended Health Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree