Housing Data And Administrative Specialist

Community of Hope • Washingotn, DC

11h • Hybrid

About The Position

Community of Hope is seeking a full-time Housing Data and Administrative Specialist to join our mission-driven Housing team. In this role, you will help strengthen housing program operations through the administration and oversight of the Homeless Management Information System (HMIS), ensuring accurate data collection, management, and reporting. You will also support compliance and risk management efforts. This position is located at Stanton Commons in Southeast Washington, DC. Our Approach and Values We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do.

Requirements

• Bachelor’s Degree or equivalent experience strongly preferred.
• Prior office or administrative experience
• Strong interpersonal and communication skills
• Ability to prioritize and complete tasks in a timely and thorough manner
• Attention to detail
• Ability to work independently and ask for support as needed
• Working knowledge of MS Word, PowerPoint, and Excel
• Working knowledge of HMIS or ability to quickly learn to use the database.
• Ability to travel to other sites as needed.

Responsibilities

• Maintains and enforces data standards for HMIS.
• Communicates with The Community Partnership (TCP) regarding HMIS issues, processes, and reports when Housing Data and Evaluation Manager is unavailable.
• Provides ongoing training and technical assistance to staff.
• Creates and runs internal monitoring reports such as ART reports, income, goal and case note reports as tools for continuous data quality assurance to assist the Housing Data and Evaluation Manager, Program Directors, and Senior Directors monitor staff and program performance.
• Oversees client satisfaction survey submission process for all housing programs.
• Oversees daily log submission for Short Term Family Housing.
• Collaborates with the Youth Engagement Specialist to collect and monitor student attendance for Short Term Family Housing, Girard St. Apts., and Hope Apts.
• Assists in the preparation of reports for TCP, HUD, DHS, the COH Board of Directors, foundations, etc. per the requirements.
• Assists Housing Data and Evaluation Manager with the scheduling and development of agendas for staff meetings such as Housing Department meetings, coordinating event logistics as needed.
• Assists the Vice President of Housing Programs and Policy and the Housing Data and Evaluation Manager with returning calls and administrative tasks.

Benefits

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree