Housing Coordinator
About The Position
The Housing Coordinator (case manager) provides comprehensive person-centered case management services to individuals and families experiencing housing instability for those who are enrolled in Medicaid-funded programs. The Case Manager will assist clients in securing and maintaining safe, affordable housing while connecting them to community-based resources and supportive services. This role integrates housing placement, tenancy support, and healthcare coordination to promote long-term housing stability and reduced hospital utilization. HC will manage a caseload of 20 to 21 housing clients on Staten Island.
Requirements
- Bachelor’s degree in Social Work, Human Services, Psychology, or related field (required)
- Minimum 1–2 years of experience in case management or housing services
- Knowledge of NYC housing systems, rental assistance programs, and public benefits
- Strong organizational and documentation skills
- Ability to work with diverse populations, including individuals experiencing homelessness, mental health challenges, or substance use disorders
- Understanding of Medicaid populations and social determinants of health
- Strong interpersonal and communication skills
- Crisis intervention and problem-solving abilities
- Ability to manage multiple cases efficiently
- Trauma-informed, housing-first approach
- Proficiency in Microsoft Office and case management databases
- Cultural competence and client-centered engagement
Nice To Haves
- Bilingual (Spanish or other languages) preferred
Responsibilities
- Conduct intake assessments and develop individualized service plans
- Conduct comprehensive biopsychosocial and housing assessments
- Assist clients with landlord/property managers coordination
- Assist clients with housing applications (NYCHA, supportive housing, rental subsidies, CityFHEPS, etc.)
- Provide crisis intervention and ongoing case management support and eviction prevention support
- Connect clients to employment services, public benefits, mental health services, and other community resources
- Maintain accurate and timely case notes and documentation
- Monitor client progress and adjust service plans as needed
- Participate in case conferences and team meetings
- Support clients with lease compliance, budgeting, and independent living skills
- Collaborate with medical and behavioral health providers under Health Home guidelines
- Assist with Medicaid benefits and entitlement recertification
- Ensure compliance with MRT standards, and housing program regulations
- Participate in case conferences and quality improvement initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
