Housing Contract Specialist, Homeless Program Coordinator (NCS) - Mayor's Office of Homeless Services

Baltimore City•Baltimore, MD

2d•$55,218 - $89,995•Onsite

About The Position

Baltimore City Mayor’s Office of Homeless Services is seeking a dynamic professional to determine housing eligibility of clients for the Housing Assistance Program (HAP). This position reports to the Deputy Director. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

Requirements

Have a bachelor’s degree from an accredited college or university AND Have one year of experience in the human services and / or related field; or an equivalent combination of education and experience including associate’s degree in social work, human services and/or related field; career experience in social services, supportive housing, or work with persons with disabilities.
Knowledge of HUD subsidized housing regulations.
Knowledge of HUD rental assistance regulations.
Ability to communicate effectively, both orally and in writing.
Requires excellent verbal and written communication skills.
Ability to conduct and process multiple assignments simultaneously; ability to prioritize multiple tasks.
Work must be timely and attention to detail is necessary.
Must be a self-starter, with sound judgment and a high level of professionalism.
Ability to maintain records and document information.
Must be a team player and must be comfortable working with people who are homeless and/or low-income.
Competent working with Microsoft Office Suite, databases, and communicating via email.
Authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Completion of a 6-month mandatory probation.

Nice To Haves

Knowledge of HAPPY databases preferred.

Responsibilities

Determine housing eligibility of clients for the Housing Opportunities for Persons with AIDS (HOPWA) program; recertify clients as required.
Conduct informal hearings regarding tenant program violations.
Terminate client participation as necessary.
Issue vouchers (authorization to locate housing); generate, submit and track inspection requests / completed inspections; determine rent reasonableness; prepare landlord contracts and related correspondence; maintain electronic and written communication with clients, co-workers, landlords, and other housing agencies.
Manage clients’ files in the Housing Assistance Program Payment Yearly (HAPPY); generate reports as required.
Provide technical assistance to other service providers and property managers; communicate program modifications to landlords and service agencies.
In conjunction with the Housing Coordinator and other staff, implement and modify, as needed, the Administrative Manual and all standard operating procedures for the program.
Perform related work as required.