Housing Choice Voucher (HCV) Manager

Grand Rapids Housing Commission • Grand Rapids, MI

just now • $70,008 - $83,593

About The Position

The HCV Manager plays a critical leadership role in overseeing the administration and management of the Housing Choice Voucher (HCV) program within the organization. This position is responsible for ensuring compliance with federal, state, and local regulations while maximizing program efficiency and effectiveness to provide affordable housing opportunities to eligible participants. The manager will lead a team dedicated to client services, program operations, and stakeholder engagement, fostering a collaborative environment that supports continuous improvement. By analyzing program data and trends, the HCV Manager will develop strategies to address challenges and enhance service delivery. Ultimately, this role ensures that the HCV program meets its goals of promoting housing stability.

Requirements

• Bachelor’s degree in Public Administration, Social Work, Business, or a related field.
• Minimum of 3 years of experience managing Housing Choice Voucher or similar affordable housing programs.
• Strong knowledge of HUD regulations and compliance requirements related to the HCV program.
• Demonstrated leadership experience with the ability to manage and develop a diverse team.
• Proficiency in program management software and Microsoft Office Suite.

Nice To Haves

• Master’s degree in a relevant field such as Public Administration or Urban Planning.
• Experience working with diverse populations and community-based organizations.
• Certification in Housing Choice Voucher program management or related credentials.
• Familiarity with data analysis tools and performance measurement techniques.
• Experience in budget management and grant administration.

Responsibilities

• Oversee daily operations of the Housing Choice Voucher program, ensuring compliance with HUD regulations and organizational policies.
• Manage and mentor a team of HCV staff, providing guidance, training, and performance evaluations to promote professional growth and program excellence.
• Coordinate with landlords, participants, and community partners to facilitate housing placements and resolve issues effectively.
• Develop and implement program policies and procedures to improve service delivery and operational efficiency.
• Monitor program budgets, prepare reports, and analyze data to inform decision-making and ensure fiscal responsibility.
• Lead outreach efforts to increase program awareness and participation among eligible populations.
• Ensure timely and accurate processing of applications, inspections, and recertifications to maintain program integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager