Administrative Specialist - Housing Choice Voucher Programs (HCVP)

King County Housing Authority•Tukwila, WA

3d•Hybrid

About The Position

King County Housing Authority (KCHA) is seeking a detail-oriented Administrative Specialist to support the Housing Choice Voucher Program (HCVP) in Tukwila, WA. This role provides high-level administrative support to program leadership and helps coordinate key operations that support voucher participants and ensure compliance with program requirements. Responsibilities include managing communications, maintaining records and data, reviewing contracts and invoices, and supporting reporting and research related to HCV program operations. The Administrative Specialist also supports internal systems, including policy tracking and website updates, helping ensure the department stays aligned with evolving Housing Choice Voucher regulations and agency procedures. This position is ideal for someone who is organized, detail-driven, and able to manage complex information while supporting a high-impact housing assistance program. King County Housing Authority (KCHA) is the largest provider of affordable housing in the Pacific Northwest and a nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link .

Requirements

Associate's degree AND Moderate (1 to 3 years) experience providing progressively responsible administrative support of confidential nature OR An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
General knowledge of Housing Choice Voucher programs, including applicable rules, regulations, and eligibility requirements.
Knowledge of standard administrative procedures and office operations including experience with accurate record-keeping and data entry (manual and electronic) and experience with database systems, ensuring accuracy and compliance with policies and laws.
Strong organizational skills, with the ability to prioritize, track progress, and meet deadlines while ensuring accuracy.
Ability to analyze information and exercise sound judgment when making decisions.
Advanced proficiency with computers and software applications, including Microsoft Office and related systems.
Strong verbal and written communication skills, with the ability to understand and interpret instructions and convey information clearly.
Ability to establish and maintain effective working relationships with colleagues, stakeholders, and the public.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Use of tact, discretion, and diplomacy when dealing with sensitive or confidential information.
Consent to and pass required assessments.
Consent to and pass criminal records background check.

Responsibilities

Performs a variety of administrative duties, including coordinating logistics, providing customer service, and managing incoming communications such as phone calls, email, and mail.
Drafts and responds to complex correspondence, schedules meetings, and records meeting notes.
Conducts data entry and supports records production and management activities.
Provides high-level administrative support to department leadership and coordinates office operations.
Maintains internal-facing websites and supports implementation and tracking of departmental regulations, policies, and procedures.
Reviews procurement and consultant contracts for accuracy and compliance with agency policy prior to leadership approval.
Purchases and maintains office supplies to support departmental needs.
Reviews invoices, ensures documentation is complete, obtains approvals, and submits for payment processing.
Produces reports, including research and analysis on partner organizations, peer housing authorities, and regional and national HCV trends.
Supports special projects and initiatives that address complex operational needs within the HCV department.