Case Coordinator - Section 8 Housing Vouchers

Housing Authority Of Jackson County • Medford, OR

5d • $3,795 - $4,971 • Onsite

About The Position

As a Housing Choice Voucher (HCV) Coordinator, you’ll be the primary point of contact for 300–400 program participants. You’ll manage continued eligibility for rental assistance, calculate rent subsidies, support participant moves, and ensure compliance with federal regulations. This is meaningful work that blends case management, customer service, and detail-oriented administration, all in support of housing stability for our community members.

Requirements

• A Bachelor’s degree in Human Services, Business Administration, or related field (or equivalent experience)
• 4+ years working with elderly, disabled, or low-income populations in a social service or public agency setting
• Strong communication, problem-solving, and organizational skills
• Familiarity with Microsoft Office Suite and case management best practices
• Bilingual applicants are strongly encouraged to apply

Responsibilities

• Conduct annual and interim eligibility reviews
• Verify income, assets, and household status
• Calculate rental assistance and manage subsidy updates
• Assist participants and landlords through moves or transfers
• Investigate fraud or discrepancies and process terminations if needed
• Communicate regularly with clients, landlords, and team members
• Keep current on HUD regulations and HAJC policies

Benefits

• Low medical, dental and vision insurance premiums, even for family coverage
• Three weeks' vacation accrual starting out, and you can use it as you accrue it; there's no waiting period
• PERS retirement benefits
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level