Housing Case Manager

Westhab Inc. • White Plains, NY

103d • Onsite

About The Position

Provide housing-focused case management services to homeless families in a Tier II emergency family shelter to rapidly secure permanent housing.

Requirements

• Strong computer skills
• Strong written communication skills
• Strong verbal communication skills
• Understanding strength-based work
• Understanding trauma informed care
• Sensitivity to the needs of culturally diverse families

Nice To Haves

• Bachelor’s degree in social work or related field
• Experience in case management
• Experience in home visiting
• Experience with homelessness
• Experience in child welfare
• Fluency in Spanish

Responsibilities

• Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals.
• Provides comprehensive case management services to residents including bi-weekly ILPs.
• Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies.
• Refers residents to specific housing opportunities.
• Conducts biweekly room inspections.
• Provides crisis intervention as needed.
• Participates in monthly Town Hall meetings.
• Submits and tracks work order requests.
• Assists residents with completion and filing of housing and rental subsidy applications.
• Helps residents secure moving costs from DSS, including broker’s fees, security deposits, first month’s rent, and furniture allowance.
• Links families with community-based providers that are able to meet their long-term social support and service needs.
• Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements.
• Maintains demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other databases.
• Submits accurate, timely reports as requested.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level