Housing Case Manager - Domestic Violence
About The Position
Unity House of Troy is seeking a proactive, compassionate, and dedicated Housing Case Manager to join our Domestic and Sexual Violence Program. This role is ideal for someone committed to supporting survivors through trauma-informed, client-centered care while helping them achieve safety and housing stability. The Housing Case Manager provides advocacy and comprehensive case management services to individuals impacted by domestic violence. This position plays a critical role in supporting survivors through safety planning, housing navigation, and ongoing emotional and practical support.
Requirements
- Bachelor’s degree in Human Services or related field (preferred) with 1 year of experience
- Associate’s degree with 2 years of relevant experience (preferred)
- High School Diploma/GED with 3 years of relevant experience may be considered
- Experience working with survivors of domestic violence or similar populations strongly preferred
- Knowledge of housing systems and community resources is a plus
- Valid, clean New York State Driver’s License and reliable transportation required
Responsibilities
- Provide victim-centered, trauma-informed case management services
- Conduct safety planning, needs assessments, and individualized service planning
- Advocate on behalf of clients to access housing and community resources
- Maintain regular, supportive contact with clients
- Assist clients in navigating housing options, applications, and requirements
- Provide referrals and coordinate with community partners
- Complete timely and accurate documentation, reports, and compliance activities
- Promote a culture of inclusion, respect, and belonging
- Represent and advocate for the program and the individuals we serve
Benefits
- Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)
- 56 hours of NYS Sick Leave
- 12 paid holidays plus 2 floating holidays
- Major medical leave
- Medical/dental/vision/life insurance
- 403b company contributions begin after one year of employment
- 50% reduction in childcare tuition at A Child's Place.
- Gym, tuition and cell phone discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
