Housing Case Manager - Domestic Sexual Violence

Unity House of Troy • City of Troy, NY

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About The Position

Unity House of Troy is seeking a proactive, compassionate, and dedicated Housing Case Manager to join our Domestic and Sexual Violence Program. This role is ideal for someone committed to supporting survivors through trauma-informed, client-centered care while helping them achieve safety and housing stability.

The Housing Case Manager provides advocacy and comprehensive case management services to individuals impacted by domestic violence. This position plays a critical role in supporting survivors through safety planning, housing navigation, and ongoing emotional and practical support.

Requirements

• Bachelor’s degree in Human Services or related field (preferred) with 1 year of experience
• Associate’s degree with 2 years of relevant experience (preferred)
• High School Diploma/GED with 3 years of relevant experience may be considered
• Valid, clean New York State Driver’s License and reliable transportation required

Nice To Haves

• Experience working with survivors of domestic violence or similar populations strongly preferred
• Knowledge of housing systems and community resources is a plus

Responsibilities

• Provide victim-centered, trauma-informed case management services
• Conduct safety planning, needs assessments, and individualized service planning
• Advocate on behalf of clients to access housing and community resources
• Maintain regular, supportive contact with clients
• Assist clients in navigating housing options, applications, and requirements
• Provide referrals and coordinate with community partners
• Complete timely and accurate documentation, reports, and compliance activities
• Promote a culture of inclusion, respect, and belonging
• Represent and advocate for the program and the individuals we serve

Benefits

• Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus 2 floating holidays
• Major medical leave
• Medical/dental/vision/life insurance
• 403b company contributions begin after one year of employment
• 50% reduction in childcare tuition at A Child's Place.
• Plus, gym, tuition and cell phone discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees