Housing Assistant
About The Position
Reporting to the Project Based Contract Management Manager, the Housing assistant serves as the liaison for Leased Housing’s Section 8 Project Based Voucher (PBV) and Rental Assistance Demonstration (RAD) programs. This role involves daily site visits to PACT/Trust developments to assist with Section 8 Program related activities, confirm vacancies and HQS readiness, and support property management staff and tenants with Section 8 inquiries and training. The position also requires establishing effective working relationships with internal units and outside agencies, analyzing and preparing monthly PBV status reports, promoting a positive customer service experience, and providing daily reports on site visits and follow-up actions. Other duties may be required by the Project Based Management Unit.
Requirements
- Permanent civil service status in the title of Housing Assistant
- A baccalaureate degree from an accredited college; or
- An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or
- A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or
- A satisfactory equivalent combination of education and experience as described in "1" or "2" above.
- Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience.
- All candidates must have a four-year high school diploma, or its educational equivalent.
Nice To Haves
- Candidates must have permanent civil service status in the title of Housing Assistant to be considered.
- Eligible persons with a disability who are eligible for the 55-a Program should indicate in their cover letter that they would like to be considered for the position under the 55-a Program.
- For NYCHA employees: this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.
- NYCHA employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).
- NYCHA residents are encouraged to apply.
Responsibilities
- On a daily basis, report to assign PACT/Trust developments to assist with Section 8 Program related activities.
- Confirm on site vacancies and HQS readiness with property management (PACT and Trust).
- Assist PACT/Trust development staff and section tenants with Section 8 inquiries, when needed.
- Provide property management staff Section 8 training.
- Establishing effective working relationships with internal units and outside agencies.
- Analyze and prepare monthly PBV status reports for the LHD Senior Director.
- Promote positive customer service experience by assisting residents and staff with questions and service needs in a courteous and efficient manner.
- Provide daily reports on site visits and follow up actions for LHD.
- Other duties as required by the Project Based Management Unit for PACT and Trust Developments.
Benefits
- A choice of medical coverage plans
- Deferred compensation plans
- A defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
