Housing Assistant (HA)

Cameron UniversityLawton, OK
Onsite

About The Position

The Housing Assistant (HA) position is a student employment role within the Office of Student Housing and Residence Life at Cameron University for the 2026-2027 academic year. This position is contingent upon available funding and includes a variety of responsibilities related to assisting students, supporting housing operations, and performing general duties necessary for the smooth functioning of university housing.

Requirements

  • Must be enrolled as a student at Cameron University.
  • Must maintain a minimum cumulative GPA of 2.0 or higher to apply for and retain the position.

Responsibilities

  • Maintain set office hours during the day as assigned to ensure availability for students, staff, and visitors, providing a consistent point of contact for questions, concerns, or assistance.
  • Provide friendly and professional face-to-face assistance to students, staff, and visitors, including helping residents navigate housing services, addressing concerns, and providing guidance on housing policies and procedures.
  • Answer phones, handle inquiries, and direct calls as necessary, ensuring timely and accurate information is provided. Communicate effectively with residents regarding work orders, updates, or other housing-related issues.
  • Assist with filing, paperwork, and other clerical duties, including maintaining records of resident interactions, work orders, and other documentation to support smooth office operations.
  • Sort, distribute, and manage resident mail and packages efficiently, notifying residents of deliveries and helping ensure timely access to their items.
  • Assist residents with lockouts, submitting and tracking work orders, resolving room or other issues, and providing guidance on housing-related concerns to promote a safe and supportive living environment.
  • Perform additional duties as assigned by Student Housing Professional Staff, which may include giving tours to prospective students and visitors, helping create marketing materials or promotions for housing programs, assisting with photography or content for marketing purposes, and supporting housing events and initiatives.
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