Housing and Administrative Coordinator

Center for Transforming Lives•Fort Worth, TX

7d•$50,000 - $55,000

About The Position

The Housing and Administrative Coordinator provides administrative assistance and support to the Chief Program Officer (CPO) and Housing Services department. The role supports leadership and services through office management and other administrative duties, including coordination of communications and documents, meeting support, document control, program evaluation, audit coordination, recruitment and retention support, training tracking, and supply purchasing. The coordinator maintains confidentiality and handles applicant and participant information with respect for privacy and dignity. The role also requires ongoing professional development and awareness of trends and best practices related to women, crisis management, and homelessness.

Requirements

Associate’s or Bachelor’s degree.
At least 3 years of proven administrative support and quality improvement experience.
Time management skills to complete a high volume of varied responsibilities in a fast-paced work environment.
Excellent verbal and written communication skills, including the ability to articulate CTL’s mission, vision, and message effectively.
Proficiency in quality improvement, performance measurement, and/or program evaluation.
Advanced computer skills, including Windows and Microsoft Office products such as Word, Excel, and Outlook.
Ability to learn and use other software programs needed to operate CTL programs.
Ability to work independently with minimal supervision and maximum accountability.
Excellent interpersonal skills and ability to work well with all levels of management, staff, and families.
Ability to prioritize and execute multiple projects under demanding deadlines with attention to detail.

Responsibilities

Schedule appointments, coordinate the CPO’s calendar and communications, and provide email support, including reviewing and responding as needed.
Process internal and external office documents, prepare materials for the CPO’s signature, and promptly present documents requiring the CPO’s awareness or approval.
Support preparation of documents and take minutes for the Program Committee and other program-related meetings.
Manage and maintain the document control system and protect the content and integrity of operational documentation, including approved policies, procedures, forms, and related documents.
Assist with annual review and evaluation of program methodology and service delivery, including conducting participant surveys and identifying barriers to receiving or completing services.
Coordinate and oversee annual audits to ensure adherence to funder and/or contract authority targets and requirements.
Prepare or modify written materials, including correspondence, memos, meeting minutes, policies and procedures, and reports.
Assist with recruitment and retention activities, including screening, scheduling interviews, and preparing personnel and payroll forms for Housing Services applicants.
Schedule and track annual training requirements, including staff and community meetings.
Support office management, including purchasing supplies and materials.
Maintain confidentiality and transmit applicant and participant information appropriately while respecting privacy and dignity.
Complete annual training plan requirements and independently pursue resources and learning opportunities for professional growth, including community-partner meetings and trainings.
Maintain awareness of trends and best practices and continually acquire knowledge in fields related to women, crisis management, and homelessness.
Perform additional duties and participate on work committees as assigned.