Houseperson - DoubleTree by Hilton Ocean Point Resort

Hotel•Sunny Isles Beach, FL

2d•Onsite

About The Position

DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property, is seeking a friendly, detail-oriented Houseperson. The role maintains the cleanliness and appearance of hotel public areas and assists the housekeeping team with stocking and delivering supplies. The Houseperson handles a variety of daily tasks to support excellent guest service and smooth hotel operations.

Requirements

Proven experience as a cleaner or housekeeper is preferred.
Perform consistent work to a high standard.
Remain discreet and respect guests' privacy.
Work quickly without compromising quality.
Work with little supervision while maintaining a high level of performance.
Demonstrate excellent customer service and a pleasant, friendly manner.
Be detail-oriented and thorough.
Be willing to work a rotational seven-day work cycle, including evenings, weekends, and holidays.

Nice To Haves

Proven experience as a cleaner or housekeeper.

Responsibilities

Receive assignments or a shift checklist from the Manager on Duty (MOD) and prioritize tasks.
Respond promptly to requests from guests and other departments.
Check cleaning-cart inventory, add needed supplies, and transport the cart to assigned work areas.
Clean and maintain the hotel's exterior, including sidewalks, awning poles, signage, and the entrance.
Deep-clean assigned areas, including shampooing room and public-area carpets, washing windows, cleaning light fixtures, and cleaning guest elevators.
Clean and maintain back-of-house areas, including the employee break room, executive offices, hotel laundry area, and employee restroom.
Dust and polish furniture and remove marks or stains from walls and furnishings.
Remove trash, dirty linens, towels, and room-service items from public areas.
Vacuum carpets and clean floors.
Deliver requested items to guest rooms.
Ensure soiled linens are laundered, including loading washers and dryers and folding sheets and towels as needed.
Clean guest rooms on occasion.
Notify the maintenance department of needed repairs or maintenance.
Clean and set up function and meeting rooms according to function sheets.
Move and arrange furniture and turn mattresses.
Empty trash receptacles and transport trash to the dumpster.
Take found items to the designated lost-and-found area.
Provide support to room attendants.
Perform other duties as assigned.