Hotel Lobby Attendant

DelMonte Hotel Group•Pittsford, NY

1d•Onsite

About The Position

The Houseperson plays a key role in ensuring guests experience the highest standards of cleanliness, comfort, and hospitality throughout their stay. The main objective of the Houseperson is to maintain the cleanliness, organization, and presentation of hotel public areas and support housekeeping operations by ensuring timely delivery of supplies, maintaining facility standards, and assisting with guest service needs. This role supports the overall hotel operation by ensuring public spaces and operational areas meet brand cleanliness standards while providing service in an efficient, courteous, and professional manner in accordance with company guidelines and procedures.

Requirements

Attention to detail
Strong work ethic
Dependability
Service-focused attitude
Ability to work independently and as part of a team
Excellent organizational skills
Excellent time management skills
Excellent communication skills
Willingness to assist both guests and team members to ensure a clean, safe, and welcoming hotel environment.

Responsibilities

Maintain the cleanliness, organization, and presentation of hotel public areas.
Support housekeeping operations by ensuring timely delivery of supplies.
Maintain facility standards.
Assist with guest service needs.
Ensure public spaces and operational areas meet brand cleanliness standards.
Provide service in an efficient, courteous, and professional manner in accordance with company guidelines and procedures.