Houseperson - Part Time

Algonquin Resort
Onsite

About The Position

InnVest is the largest independent owner and operator of hotels in Canada, with a portfolio of over 100 hotels representing 18 internationally recognized brands. Our mission is to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Requirements

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand or walk for an extended time period
  • Literacy skills – reading, writing, and oral
  • Outstanding organizational, time management, and interpersonal skills
  • Work well independently and in a team environment with minimum supervision
  • Self-motivated, honest, creative, capable of working in a team environment

Nice To Haves

  • Previous hotel cleaning and customer service experiences are an asset
  • Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
  • Flexible and energetic with the ability to work under pressure

Responsibilities

  • Inspects all public areas to ensure cleanliness standards have been met; reports any problem areas to supervisor.
  • Assists room attendant with heavy items such as mattresses and soiled linens. Delivers linens and necessary supplies to room attendants.
  • Shampoos carpets, strips, and waxes floors throughout the hotel.
  • Cleans designated areas such as lobby, public restrooms, public areas and back of house areas on hotel property.
  • Collects trash throughout the hotel including room attendants’ carts, vending and room service areas, offices, and rest rooms.
  • Responds to guest requests such as delivery of housekeeping supplies (e.g., linens, roll-a-ways, etc.) in a timely and efficient manner.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Other duties as assigned by supervisor or management.
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