Houseperson Temporary Part Time

AutoCamp- Nature's Boutique Hotel•Three Rivers, CA

22h•Onsite

About The Position

The role of the Houseperson is to support the Housekeeping team while ensuring the cleanliness of our property and delighting our guests. Housepersons are responsible for caring for public areas, delivery of stock, storage organization and responding to guest requests. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

Requirements

A passion for the great outdoors.
Ability to arrive for assigned shifts on time.
An understanding of how to properly use assigned cleaning equipment and products.
Knowledge of proper cleaning product handling and safety procedures.
Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
Able to operate cleaning equipment such as a vacuum cleaner.
Thoroughness and an attention to detail.
Excellent and attentive customer service.

Responsibilities

Restocks and maintains all public areas throughout the day/night.
Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
Responsible for all deliveries of product for housekeeping.
Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
Straightens kitchen, bathroom, bedroom and furniture items.
Dusts, polishes and removes marks from walls, counters, and furnishings.
Sweeps, mops and cares for floors.
Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
Communicates the status of cleaned rooms to Housekeeping Supervisor.
Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
Uses designated cleaning products properly and safely.
Follows proper handling procedures for dirty rags/linens.
Restocks and maintains housekeeping cart.
Restocks and maintains all chemicals, paper products, and linen.
Follows proper key code control procedures.
Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
Assists guests with questions and requests.
Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
Learns how to carry out property emergency procedures.
Performs any other duties as requested by management.