Houseperson
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Requirements
- High School or GED.
- 2 - 3 years of housekeeping experience or equivalent.
- Previous experience housekeeping in hotels or condos.
- Must be able to communicate in efficiently in English.
- Ability to communicate in Spanish.
- Must be able to lift to 30 lbs.
- Must be able to stand for long periods of time more than 2 hours without sitting.
- I must be willing to work a varied schedule, including weekends and holidays.
Responsibilities
- Maintain cleanliness and organization of public areas, service spaces, and housekeeping closets
- Stock and deliver linens, amenities, and supplies to support housekeeping operations
- Remove trash, recycling, and soiled linens to designated areas
- Assist with room readiness, including stripping beds and removing items (e.g., rollways, cribs)
- Respond promptly to guest and team requests with professionalism
- Perform carpet care, including routine cleaning and stain removal
- Identify and report maintenance or safety issues
- Support laundry and supply operations as needed
- Follow all safety, sanitation, and luxury service standards
- Assist with deep cleaning and special projects as directed
- Reporting missing or damaged articles and submitting all found items to Housekeeping office according to Lost and Found procedures.
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
- Other duties as assigned.
Benefits
- Free passes for employees
- employee discounted lift tickets for friends and family
- free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
