Houseperson - PM (3pm-11pm)

Homewood Suites/ Tru by Hilton Albany Crossgates Mall•Town of Guilderland, NY

7d•Onsite

About The Position

This role is responsible for maintaining the cleanliness and orderliness of guest areas, service areas, and corridors. The Houseperson will perform various cleaning tasks, restock supplies, handle trash removal, and assist guests with requests. This position also requires reporting maintenance issues and lost and found items, as well as maintaining a positive attitude and professional representation of the company.

Requirements

Must be able to walk a total of 8 hours in a day.
Must be able to lift 35–50 lbs.
Must be able to carry 20–35 lbs. up to a distance of 200 ft.
Must be able to bend, squat, crawl, climb, reach above shoulder level, kneel, grasp, push and pull.
Must show up for work in a clean, pressed uniform with nametag.
Must arrive at work each day with a positive attitude and maintain that attitude throughout the workday.
Must find someone to replace oneself on the schedule if an unscheduled day off is necessary.

Responsibilities

Cleaning of corridors, guest areas, service areas and linen closets.
Vacuuming, sweeping, and mopping carpets and floors.
Dusting, brushing, polishing, and vacuuming furniture.
Disinfecting bathroom stalls, counter tops, toilets, and urinals.
Restocking all bathroom supplies (toilet paper, soap, paper towels, etc.).
Cleaning all glass surfaces (windows, doors, table tops, etc.).
Carrying all trash and broken-down cardboard boxes to dumpsters.
Delivering cots and cribs to guest rooms.
Reporting lost and found items, maintenance problems, or special room problems to the Executive Housekeeper.
Mopping vending machine areas and keeping machines clean.
Maintaining clean and safe work areas (hallways, laundry room, chemical rooms).
Assisting co-workers when help is needed.
Cleaning rooms as needed.
Providing information to guests about hotel services, facilities, and other amenities.
Listening and responding professionally to guests’ requests or complaints.
Showing up for work in a clean, pressed uniform with a nametag.
Arriving at work each day with a positive attitude and maintaining that attitude throughout the workday.
Finding someone to replace oneself on the schedule if an unscheduled day off is necessary.
Checking with supervisor for any additional work before punching out.
Representing MCHG in a positive and beneficial way when making contacts within the community.