PM Houseperson - Mystic Dunes Resort

MasterCorp, Inc. • Kissimmee, FL

21h

About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company’s mission statement and values. The role helps maintain clean, organized, and well-stocked work areas, supports linen and supply delivery, and assists with unit turnover and guest service. The Houseperson is expected to maintain a safe working environment, work with urgency, and perform duties related to site operations as directed by the Executive Housekeeper.

Requirements

• Must be able to lift 75 pounds, with or without accommodation.
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and do basic math.
• Promptness with assignments.
• Passion for cleanliness.
• Strong work ethic.
• Ability to learn and change behavior.
• Ability to work irregular hours.
• A valid driver's license is required for certain locations.
• Physical ability to frequently stand, walk, push, pull, move, lift up to 25 pounds, bend, reach, and perform repetitive motions, and occasionally ascend and descend.

Responsibilities

• Maintain a high standard of excellence.
• Stock storage closets and maintain their cleanliness and organization.
• Assist with stripping units of soiled linens as directed.
• Remove soiled linens and trash from units.
• Prepare linen and supply bags as directed and deliver them to units.
• Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
• Report unit maintenance issues according to company procedure.
• Report lost and found items to the Executive Housekeeper.
• Move furniture as directed.
• Ensure a safe working environment at each site and office.
• Perform duties related to site operation as directed by the Executive Housekeeper.
• Maintain a sense of urgency so units are turned on time.
• Be prompt with assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist with linen inventories and supplies as directed.
• Help resolve guest complaints promptly.
• Build positive customer relations and assist resort guests and owners.
• Make guest deliveries as directed.
• Become knowledgeable about the resort.

Benefits

• Refer-a-friend bonus potential
• Paid training
• Medical, vision, and dental benefits
• Paid time off
• Opportunities for growth and career development

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed