Houseperson | Buffalo Marriott LECOM HARBORCENTER
Shaner Hotels•Buffalo, NY
•Onsite
About The Position
The Houseperson is responsible for maintaining standards of quality and cleanliness throughout daily assignments. This role involves cleaning and servicing assigned public spaces according to franchise and hotel standards, handling guest complaints to ensure satisfaction, and observing all house and safety rules, housekeeping procedures, and security procedures. The position also includes completing additional deep cleaning and seasonal cleaning functions as scheduled, and other duties as assigned.
Requirements
- Minimum one year cleaning experience
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Previous hotel experience preferred.
- Bilingual English/Spanish a plus.
Responsibilities
- Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
Benefits
- Health insurance
- 401k
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts at any Marriott in the world
- 2 Complimentary night hotel stays per year at any Shaner Hotel property
- 1 Complimentary meal per shift worked
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
