Houseperson (Full-time or part-time)

Woodstock Inn & Resort•Woodstock Village, VT

4d•Onsite

About The Position

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style. One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Houseperson to join the team.

Requirements

Prior housekeeping preferred but not required.
Ability to follow direction and stay on task.
Work cohesively with co-workers as part of a team.

Responsibilities

Monitor and maintain cleanliness, sanitation and organization of all work areas and resort public areas.
Strip rooms of terry, linen, and trash as needed by Room Attendants or Supervisory Staff.
Keep closets stocked with linen, terry, and housekeeping items as needed.
Assist Room Attendants with moving furniture, moving carts, and retrieving items as requested.
Daily cleaning and preparation of glassware and mugs.
Maintain complete knowledge of correct maintenance and use of department equipment; use equipment only as intended.
Maintain positive guest relations at all times.
Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
Be familiar with all resort services and amenities and local Woodstock and regional attractions and activities.
Solicit guest feedback to ensure guest satisfaction with service and amenities during the guests visit.
Resolve guest complaints, ensuring guest satisfaction.