Housekeeping Houseperson Full Time

Q - Center • St. Charles, IL

8d • Onsite

About The Position

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas along with properly distributing and collecting linens, supplies and trash. This position is also responsible for promptly responding to requests from other departments and guests which may include delivering items to guest rooms.

Requirements

• Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Ability to stand during entire shift.
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Nice To Haves

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Maintain the cleanliness of guest corridors, elevators and all assigned areas.
• Properly distribute and collect linens, supplies and trash.
• Promptly respond to requests from other departments and guests, which may include delivering items to guest rooms.
• Walk assigned floors at beginning and end of shift; remove papers, trays and dishes, remove trash and linens and note any areas that need immediate cleaning.
• Use daily checklist to complete cleaning assigned areas and items.
• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Handle items for "Lost and Found" according to Q Center standards.
• Report maintenance issues by dialing 0 or to Housekeeping Supervisor/Manager.
• Pick up any Room Attendant's dirty linen or trash, as needed.
• Collect all trash from the service landings and take to/dispose in outside trash dumpsters, per center procedures.
• Vacuum guest corridors.
• Deliver guest amenities to rooms, as requested, within 20 minutes per Q Center standards.
• Assist Housekeeping as needed; delivering bed boards, roll-aways, refrigerators, irons, coffee, etc.).
• Deliver any clean linen and supplies to assigned sections, as needed.
• Maintain cleanliness and organization of breakrooms, linen rooms, storage closets, dock areas and stairwells.
• Ensure overall guest satisfaction.

Benefits

• Paid time off
• 401(K) with employer match
• Holiday Pay
• Medical, Dental and Vision Insurance with Wellness Credits
• Employee Assistance Program
• Basic Life, AD&D
• Disability Benefits
• Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED