Houseperson

Vail ResortsKeystone, FL
$20 - $23

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with the general cleaning of guest rooms. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

Requirements

  • High School or GED.
  • Must be able to communicate in efficiently in English.
  • Must be able to lift up to 30 lbs.
  • Must be able to stand for long periods of time in excess of 2 hours without sitting.
  • Must be willing to work a varied schedule, including weekends and holidays.

Nice To Haves

  • 2 - 3 years of housekeeping experience or equivalent.
  • Previous experience housekeeping in hotels or condos.
  • Ability to communicate in Spanish.

Responsibilities

  • Walk assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
  • Clean public areas - hallways, elevators, service areas, stairwells, etc.
  • Remove dirty linen, terry and trash from the service areas and take it to the appropriate locations.
  • Assist sectional housekeepers as needed (i.e. moving furniture, rollways, etc.)
  • Reporting missing or damaged articles and submitting all found items to Housekeeping office according to Lost and Found procedures.
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  • Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
  • Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures.
  • Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash.
  • Report any maintenance issues in a timely manner to ensure all items are logged with the PBX center.
  • Transport baby cribs and rollaway beds to the guest rooms.
  • Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resorts.
  • Complies with all Resort policies, procedures and standards of operation.
  • Other duties as assigned.

Benefits

  • Ski/Mountain Perks!
  • Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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