AM/PM Houseperson- NOUN Hotel

Coury Hospitality•Norman, OK

About The Position

NOUN Hotel is hiring an AM Houseperson to support the Housekeeping team in maintaining a clean, comfortable, well-maintained, and welcoming hotel. The role supports Room Attendants, keeps guest rooms and public areas supplied and guest-ready, and helps Housekeeping and other hotel departments run smoothly. The Houseperson may also help train new Housepersons or temporary staff and provides support wherever the Housekeeping team needs it.

Requirements

  • Strong attention to detail and ability to follow verbal and written instructions.
  • Ability to work independently and effectively as part of a team.
  • Strong time-management and organizational skills.
  • Ability to learn and safely operate housekeeping equipment and cleaning tools.
  • Ability to follow safety, sanitation, chemical-handling, and guest privacy procedures.
  • Ability to communicate effectively with Housekeeping leadership, Room Attendants, Front Office, Engineering, and other hotel teams.
  • Ability to work flexible schedules, including mornings, weekends, and holidays, based on business needs.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to frequently bend, reach, stoop, kneel, and perform repetitive cleaning and restocking tasks.
  • Ability to frequently lift and carry items weighing up to 40 pounds.
  • Ability to push and pull housekeeping carts and other equipment.
  • Ability to work throughout guest rooms, hallways, elevators, public spaces, restrooms, storage areas, and back-of-house spaces.
  • Ability to work with cleaning chemicals and products while following required safety procedures.
  • Ability to maintain physical stamina and productivity throughout an active shift.
  • Ability to maintain professionalism and attention to detail while working in guest-facing areas.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous housekeeping, hotel, janitorial, or cleaning experience preferred.

Responsibilities

  • Support Room Attendants with cleaning tasks, moving furniture, and replenishing guestroom amenities.
  • Deliver fresh linens, towels, amenities, and housekeeping supplies to guest rooms and service areas.
  • Remove trash and soiled linens from guest rooms and designated housekeeping areas.
  • Maintain clean, organized, guest-ready public spaces, including lobbies, hallways, restrooms, and elevators.
  • Restock supplies in public areas and housekeeping spaces.
  • Assist with special cleaning projects, seasonal tasks, and other projects assigned by Housekeeping leadership.
  • Safely operate housekeeping carts, vacuums, and other cleaning equipment.
  • Monitor housekeeping supplies and communicate inventory needs to Supervisors.
  • Organize and properly store equipment, linens, cleaning products, and other housekeeping materials.
  • Follow Coury Hospitality safety standards when handling cleaning chemicals and equipment.
  • Report maintenance concerns, safety hazards, damaged property, and other issues to the appropriate Housekeeping or Engineering team member.
  • Protect guest privacy and maintain confidentiality while working throughout the hotel.
  • Communicate with Room Attendants, Housekeeping Supervisors, Front Office, and other departments to support daily operations.
  • Help new Housepersons or temporary staff learn housekeeping procedures and expectations when needed.
  • Remain flexible and provide support wherever the Housekeeping team needs it.
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