Houseperson | Field & Steam Lodge Co. | Bozeman, MT

PM Hotel Group•Bozeman, MT

12h•Onsite

About The Position

Field & Steam Lodge Co. is seeking a Houseperson to join our team! Our ideal candidate for this position is thorough, flexible and dedicated to exceptional guest service. Field & Stream Bozeman is your new gateway to Big Sky Country. Situated just one mile from downtown, our lodge is designed to be a gathering place for friends, families, experts, and amateurs. We’re the perfect home base for your next adventure—fishing, hunting, skiing Bridger Bowl, or hiking the “M” trail.

Requirements

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Knowledge of proper cleaning techniques, requirements and use of equipment.
Knowledge of safe and proper chemical handling.
Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.

Responsibilities

Communicate all guest requests to the housekeeping manager or Front Desk Host in a timely and professional manner.
Perform routine cleaning tasks in public areas (interior and exterior) including, but not limited to, mopping, sweeping, vacuuming, dusting and glass cleaning.
Provide Room Attendants with all necessary room and cleaning supplies.
Remove and handle, as directed, soiled linen and trash from rooms.
Perform support services in rooms as directed, including sweeping/mopping decks, carpet spotting, mattress turning, furniture moving, window washing, and detail/deep cleaning not normally performed by Room Attendants.
Assist other Housekeeping staff, as directed, to complete their work.
Maintain cleanliness, order, and inventory of linen, cleaning supplies, and promptly report any deficiencies or problems to the Housekeeping Manager.
Follow all company policies and procedures.
Immediately report all suspicious occurrences or hazardous conditions.
Maintain the cleanliness and safety of work areas at all times and practice safe work habits at all times, to avoid injury to self and others.
Comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
Handle, label, and store all hazardous substances according to state and federal regulations.
Attend all mandatory meetings as directed.
Handle guest complaints with professionalism and courtesy, ensuring guest satisfaction.
Report any damages or maintenance problems to your supervisor.
Effectively communicate with other departments throughout the shift.
Be knowledgeable of hotel fire and emergency procedures.
Adhere to Lost and Found policy and key control policies.
Successfully complete the training process.
Perform other essential room cleaning duties as operations change in the future.
Maintain cleanliness and organization of supply/storage closets and restock as necessary.
Make up cribs and rollaway beds.