Room Attendant (Full-Time)| Field & Stream Lodge Co. | Bozeman, MT

PM Hotel Group•Bozeman, MT

2d•Onsite

About The Position

Field & Stream Bozeman is your new gateway to Big Sky Country. Situated just one mile from downtown, our lodge is designed to be a gathering place for friends, families, experts, and amateurs. We’re the perfect home base for your next adventure—fishing, hunting, skiing Bridger Bowl, or hiking the “M” trail. We are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. We are a growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. We have a culture of promoting from within and are recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

Requirements

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 16-18 standard rooms).
Knowledge of proper chemical handling.
Knowledge of proper cleaning techniques, requirements and use of equipment.
Ability to endure working area of high temperatures with accumulations of lint.
Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
Punctuality and regular and reliable attendance.
Must be courteous and friendly with guests and co-workers.

Responsibilities

Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Properly and thoroughly clean guest rooms as specified including, but not limited to: Empty trash containers and recycling bins.
Remove all dirty terry and replace with clean par to designated layout.
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace dirty bed linen and make up bed with clean linen.
Replace laundry bags and slips.
Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
Realign furniture to floor plan.
Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
Check under bed(s), chairs and sofa for debris and remove if present.
Inspect condition of all furniture for tears, rips or stains; report any damages to maintenance.
Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
Ensure presence of guest room literature and DND sign. Inspect condition and replace as needed.
Vacuum throughout entire room and spray room with deodorizer.
Clean and replenish the coffee maker set, if applicable.
Update status of rooms cleaned on assignment sheet.
Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.
Handle guest complaints with professionalism, ensuring guest satisfaction.
Report any damages or maintenance problems to your supervisor.
Effectively communicate with other departments throughout the shift.
Adhere to Lost and Found and Key Control policies.
Completion of other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
Perform other essential room cleaning duties as operations, change in the future.
Comply with all company policies and procedures.