Houseperson- Renaissance Waterford OKC

Coury Hospitality•Oklahoma City, OK

10d•Onsite

About The Position

Renaissance Waterford Oklahoma City is hiring for a Houseperson. This role is crucial in ensuring a clean, comfortable, and well-maintained hotel, which is essential for an exceptional guest experience. The Housekeeping team plays a critical role in creating a welcoming environment for every guest. The ideal candidate will understand that the details guests may not always notice are often the details they appreciate most. This role requires great teamwork between Housekeeping, Rooms Division, Front Office, and Engineering to keep the hotel running smoothly. Being willing to jump in and help wherever needed makes the entire team stronger. Every clean hallway, stocked room, and thoughtful detail is an opportunity to create an UNMATCHED MOMENT.

Requirements

High school diploma or equivalent preferred.
Previous housekeeping, hotel, janitorial, or cleaning experience preferred.
Strong attention to detail and ability to follow verbal and written instructions.
Ability to work independently and effectively as part of a team.
Strong time-management and organizational skills.
Ability to learn and safely operate housekeeping equipment and cleaning tools.
Ability to follow safety, sanitation, chemical-handling, and guest privacy procedures.
Ability to communicate effectively with Housekeeping leadership, Room Attendants, Front Office, Engineering, and other hotel teams.
Ability to work flexible schedules, including mornings, weekends, and holidays, based on business needs.

Responsibilities

Supporting Room Attendants with cleaning tasks, moving furniture, and replenishing guestroom amenities.
Delivering fresh linens, towels, amenities, and housekeeping supplies to guest rooms and service areas.
Removing trash and soiled linens from guest rooms and designated housekeeping areas.
Maintaining clean, organized, and guest-ready public spaces, including lobbies, hallways, restrooms, and elevators.
Restocking supplies throughout public areas and housekeeping spaces.
Assisting with special cleaning projects, seasonal tasks, and other projects as assigned by Housekeeping leadership.
Safely operating housekeeping carts, vacuums, and other cleaning equipment.
Monitoring housekeeping supplies and communicating inventory needs to Supervisors.
Organizing and properly storing equipment, linens, cleaning products, and other housekeeping materials.
Following Coury Hospitality safety standards when handling cleaning chemicals and equipment.
Reporting maintenance concerns, safety hazards, damaged property, or other issues to the appropriate Housekeeping or Engineering team member.
Protecting guest privacy and maintaining confidentiality while working throughout the hotel.
Communicating with Room Attendants, Housekeeping Supervisors, Front Office, and other departments to support daily operations.
Helping new Housepersons or temporary staff learn housekeeping procedures and expectations when needed.
Staying flexible and jumping in wherever the Housekeeping team needs additional support.