PM Houseperson

EOS Hospitality•Portland, ME

3d•$20 - $22•Onsite

About The Position

The Press Hotel, a historic property reborn in Portland, Maine, is seeking a Houseperson to join their team. This role is crucial for maintaining the cleanliness and presentation of public areas and guest rooms, ensuring a high standard of service for hotel guests. The Houseperson will be responsible for a variety of cleaning tasks, replenishing supplies, and supporting the overall housekeeping operations. This position requires flexibility in shifts, a professional demeanor, and the ability to handle physical demands. The Press Hotel, managed by EOS Hospitality, offers a supportive work environment and opportunities for growth.

Requirements

Must be effective at listening to, understanding, and clarifying concerns raised
Must be able to communicate effectively with others
Must be proactive in handling problems, including anticipating, preventing, identifying, and solving issues as necessary
1 year experience working in a housekeeping environment
Must be flexible to work all shifts including overnights, weekends and holidays
Exhibits a high level of professionalism in all interactions/situations
Always maintain a warm and friendly demeanor
Reliable and have a sense of urgency
Must be able to lift and carry upwards to 25 pounds
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular basis
Must be able to maintain confidentiality of information
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Maintain regular attendance in compliance with Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming
Comply with Standards and regulations to encourage safe and efficient hotel operations

Nice To Haves

Experience in a hotel is a plus

Responsibilities

Cleans public areas, lounges, lobbies, bathrooms, and hallways
Vacuums and washes carpets and rugs
Empties wastepaper baskets and ashtrays
Transports trash to waste disposal equipment
Dusts and polishes wooden surfaces and furniture
Replenishes Housekeeping supplies in storage closets
Maintains the required property uniform and always ensures a professional appearance and attitude
Maintains courteous, efficient response always
Responds promptly to guest requests and service calls, delivering amenities, linens, towels, cribs, rollaway beds, and other requested items with professionalism and courtesy
Supports the Housekeeping team by collecting and distributing linens, removing trash and soiled linen, stocking housekeeping closets, and assisting Room Attendants as needed
Performs daily housekeeping service in occupied guest rooms and cleans vacant guest rooms as needed to support department operations and maintain service standards

Benefits

Dedicated employee parking lot pass with company contribution for full time employees, fully-funded for salaried managers
Employer-subsidized medical, dental, and vision insurance
Company-funded $25K in complimentary life insurance and $1K/mo. in disability
Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Additional Health & Wellness benefits including prescription and gym membership discounts
Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
Flexible and understanding work-life equality
Family Matters Program of 10+ weeks fully paid parental leave for new parents
401k employer match, up to 4% of salary
Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including training and tuition reimbursement
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture
Company-funded Employee Assistance Program for life and mental health resources