Houseperson - Paradise Point Resort

MasterCorp, Inc.•Branson, MO

19h•Onsite

About The Position

The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values. This role is crucial in maintaining the cleanliness and organization of storage closets, assisting with linen and trash removal, and ensuring units are turned on time for guest satisfaction. The position requires a strong work ethic, a passion for cleanliness, and the ability to work effectively as part of a team.

Requirements

Must be able to lift 25 pounds (with or without accommodation)
Ability to make decisions
Planning and scheduling capabilities
Ability to read, write and do basic math
Personal timeliness be prompt with all assignments
A passion for cleanliness
Strong work ethic
Ability to learn and change behavior
Work irregular hours
A valid driver's license will be required for certain locations.

Nice To Haves

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Responsibilities

Maintain a high standard of excellence.
Stock and maintain cleanliness and organization of storage closets.
Assist in stripping units of soiled linens as directed.
Remove soiled linens and trash from units.
Make linen and supply bags as directed.
Deliver linen and supply bags to units.
Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
Report unit maintenance issues as per company procedure.
Report lost and found items to Executive Housekeeper.
Move furniture as directed.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Maintain a sense of urgency so that units are turned on time.
Personal timeliness. Be prompt with all assignments and appointments.
Use supplies and equipment efficiently and effectively.
Assist in linen inventories and supplies as directed.
Assist in solving guest complaints promptly.
Create strong, positive customer relations.
Willing and able to assist resort guests and owners.
Make guest deliveries as directed.
Knowledgeable of the resort.

Benefits

Starting at $16 per hour
Refer A Friend Bonus Potential
Immediate hire – Full-time and part-time positions available
Paid Training
Benefits package including: Medical, Vision, Dental, Paid Time Off
Opportunities for growth and career development
Competitive Pay at All Levels.
Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
401(k) Retirement Plan with Company Matching.
Paid Vacation and Sick Time.
Medical, Dental and Vision Benefits.
Company-Paid Life Insurance and Short-Term Disability.
Tuition Reimbursement.