Houseperson- Embassy Suites at Sunset Walk
About The Position
The Houseperson supports housekeeping operations at Embassy Suites at Sunset Walk and is responsible for responding to guest and housekeeping requests. The role prepares and distributes linen for cottages scheduled for cleaning, delivers requested items and amenities to guests, and helps maintain tidy, sanitary guest amenities and organized work areas. The Houseperson also handles laundry and amenity deliveries, collects linen from completed cottages, removes garbage and boxes from the HUB, and responds to radio requests from supervisors and housekeepers. The position includes driving within the property and requires maintaining an organized laundry cage and HUB.
Requirements
- Valid driver's license.
- High school diploma.
- Good communication skills.
- Fluent English.
- Ability to multitask.
- Customer service skills.
- Previous hospitality experience.
- Ability to lift, push, and pull the required load.
- Knowledge of cleaning and sanitation products.
- Knowledge of cleaning equipment.
Nice To Haves
- Attention to detail.
- Customer focus.
- Reliability.
- Adaptability.
- Planning and organization.
- Ability to work in a team environment.
- Integrity.
- Honesty.
Responsibilities
- Collect the HUB building access key, radio, and van key from the Housekeeping Office.
- Retrieve departure boards from the supervisor.
- Prepare linen for cottages scheduled for cleaning based on the Departure List.
- Load the van with departure linen and distribute it throughout the property.
- Respond to guest requests by delivering items and amenities.
- Attend to laundry dropped off by the hotelier: empty Metro carts and put cleaned linen in its proper place.
- Organize amenity orders when deliveries arrive and place items where they belong.
- Respond to radio requests from supervisors and housekeepers.
- Collect linen from the property as supervisors radio that cottages are complete.
- Place dirty linen in empty Metro carts and ensure no linen is left on HUB floors.
- Remove garbage and boxes from the HUB and empty grey whales at the end of each workday.
- Keep the laundry cage organized, clean, and in order.
- Clean the sofa when requested by a supervisor.
- Drive within the property, covering 20 miles.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Discounted hotel rooms
- Discounts in food and beverage outlets
- Development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
