Houseperson

HRI Hospitality•Saint Charles, MO

11d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner:  Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.  Cleans rooms, hallways and restrooms.  Washes walls and ceiling, moves furniture and turn mattress.  Sweeps, mops, scrubs, waxes and polishes floor.  Dusts and polishes metalwork.  Collects soiled linen for laundering.  Receive linen supplies from floor shoots.  Maintains Housekeeping carts.  Removes trash collected by Housekeeping team.  Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.  Pickup clean linen and refill the par stock of linen on each floor pantry.  Deliver towels, cribs, cots and other items to the guest rooms on requests.  Perform duties of Housekeeper when necessary.  Sort linen, stock room attendant closets.  Refill the par stock of guest amenities and supplies on each floor pantry.  Help the Housekeeping team with the heavy lifting when super cleaning / spring cleaning of rooms.  Clean all public areas in the prescribed manner while following department standard operating procedures.  Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.  Assist Maintenance Engineer and Housekeeping teams with placing bed boards, rollaways beds, and extra beds.  Identify and report any needed repairs, preventative or other maintenance issues to Executive Housekeeper or Maintenance Engineer.  Respond promptly to requests from guests and other departments.  Report missing and found articles, damage or merchandise problems to the Executive Housekeeper.  Respond at all times in a friendly, helpful manner to guests and other colleagues.  Interact with hotel guests with a positive customer service attitude, providing assistance and information as needed.  Maintain open communication with other hotel departments.  Understand and help monitor basic safety and security procedures of the hotel.  Perform other tasks and assist other departments as needed.  Report to work in required uniform and in adherence with the Hotels Dress Code Policy.  Must be able to work independently and as a team player. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Responsibilities

Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
Cleans rooms, hallways and restrooms.
Washes walls and ceiling, moves furniture and turn mattress.
Sweeps, mops, scrubs, waxes and polishes floor.
Dusts and polishes metalwork.
Collects soiled linen for laundering.
Receive linen supplies from floor shoots.
Maintains Housekeeping carts.
Removes trash collected by Housekeeping team.
Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen.
Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels, cribs, cots and other items to the guest rooms on requests.
Perform duties of Housekeeper when necessary.
Sort linen, stock room attendant closets.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help the Housekeeping team with the heavy lifting when super cleaning / spring cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.
Assist Maintenance Engineer and Housekeeping teams with placing bed boards, rollaways beds, and extra beds.
Identify and report any needed repairs, preventative or other maintenance issues to Executive Housekeeper or Maintenance Engineer.
Respond promptly to requests from guests and other departments.
Report missing and found articles, damage or merchandise problems to the Executive Housekeeper.
Respond at all times in a friendly, helpful manner to guests and other colleagues.
Interact with hotel guests with a positive customer service attitude, providing assistance and information as needed.
Maintain open communication with other hotel departments.
Understand and help monitor basic safety and security procedures of the hotel.
Perform other tasks and assist other departments as needed.
Report to work in required uniform and in adherence with the Hotels Dress Code Policy.
Must be able to work independently and as a team player.