Houseperson, Full-Time
About The Position
The Houseperson supports the housekeeping team by maintaining the cleanliness and organization of guest areas, back-of-house spaces, and event areas. This role plays a critical part in ensuring a welcoming, clean, and safe environment for guests and staff by handling supply deliveries, cleaning public spaces, assisting with room setups, and responding to service requests. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced, team-driven environment. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Requirements
- High School Diploma or equivalent.
- Previous housekeeping, janitorial, or hotel support experience preferred but not required
- Ability to lift, push, and pull up to 50 lbs and work on feet for extended periods
- Strong attention to detail and ability to work independently or as part of a team
- Basic English language skills for communication (additional languages a plus)
- Ability to work flexible shifts including mornings, evenings, weekends, and holidays
- Must have a TABC certificate and Food Handlers Certification.
- Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs.
- With another team member push or pull loaded carts weighing 600 lbs.
- Must be able to communicate effectively.
- Must be able to perform all activities in a professional manner.
- Must be able to see and read printed matter with or without vision aids.
- Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
- Must be able to accurately read instructions, reports, and log sheets.
- Must be able to work with computers and PDAs in varying light conditions.
- Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
- Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.
Responsibilities
- Maintain cleanliness in all public areas including lobbies, hallways, restrooms, fitness centers, and lounges.
- Clean staff areas and service corridors as needed.
- Perform routine inspections to ensure public areas meet cleanliness standards.
- Deliver linens, amenities, and cleaning supplies to guest floors and housekeeping carts.
- Assist room attendants by stripping linens from check-out rooms and removing trash and recyclables.
- Set up rollaway beds, cribs, and other guest room items upon request.
- Assist in setting up and breaking down meeting rooms or banquet spaces (moving chairs, tables, staging, etc.).
- Maintain storage rooms and organize supplies for event setups.
- Respond to guest requests in a prompt and courteous manner (e.g., delivering extra towels, amenities, or housekeeping services).
- Communicate guest service opportunities or maintenance issues to the appropriate department.
- Report any safety hazards, equipment issues, or maintenance needs to supervisors promptly.
- Help ensure safe storage and proper use of all cleaning chemicals and equipment.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
