BOH Rooms - Houseperson

Canadian Niagara Hotels Group • Niagara Falls, ON

5d • Onsite

About The Position

This key service position is responsible for assisting in cleaning and maintaining the hotel daily in an efficient and timely manner. The Houseperson supports Room Attendants by restocking supplies such as linens, glasses, and amenities. They uphold the highest standards for cleanliness of guest-rooms and public areas, including service elevators, laundry, storage rooms, hallways, and stairwells. This role involves maintaining the floors and performing any assigned projects given by management, as well as maintaining the lobby and dining areas. The Houseperson assists Room Attendants by stripping any vacant or dirty rooms when necessary, moving furniture, and moving garbage and waste. They respond promptly to all guests requests and inform managers of deficiencies, low supply levels, and missing amenities. Additionally, they adhere to all health and safety regulations and standards, ensure a clean and safe working environment, participate in daily standup meetings, and demonstrate appropriate Marriott service behaviors. All other duties as assigned.

Requirements

• Proven ability to juggle many tasks, simultaneously while meeting deadlines.
• An eye for detail and dedication to ‘doing things right the first time’.
• Ability to be self-directed and work cooperatively within a team setting with minimum supervision.
• Ability to meet the physical requirements of the job (i.e., lifting up to 50-lbs, moving 75lbs, bending, kneeling, reaching, ).
• Must be able to stand, walk and bend for 8 hours.
• Secondary School Graduate Diploma
• Must be tech savvy (i.e. cellphone)
• Must be able to work evening and day shifts including weekends and holidays.

Responsibilities

• Assisting in cleaning and maintaining the hotel daily in an efficient and timely manner.
• Supporting Room Attendants by restocking supplies such as linens, glasses, and amenities.
• Upholding the highest standards for cleanliness of guest-rooms and public areas, including service elevators, laundry, storage rooms, hallways, and stairwells.
• Maintaining the floors and performing any assigned projects given by management.
• Maintaining the lobby and dining areas.
• Assisting Room Attendant by stripping any vacant or dirty rooms when necessary.
• Moving furniture and moving garbage and waste.
• Responding promptly to all guests requests and informing managers of deficiencies, low supply levels, and missing amenities.
• Adhering to all health and safety regulations and standards, and ensure a clean and safe working environment.
• Participates in the daily standup meetings.
• Demonstrating appropriate Marriott service behaviours.
• All other duties as assigned.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED