Houseperson/Common Area Attendant
About The Position
The Houseperson/Common Area Attendant assists and supports the Inspectors, Room Attendants, and Laundry in meeting quality and timeliness standards of the guest rooms and resort common area. This position frees up time for a room attendant to complete a more detailed cleaning. Perform any combination of light cleaning duties to maintain resort establishments in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Provide the very best service to ensure that owners and guests have a positive vacation experience.
Requirements
- High school diploma or GED preferred.
- At least one year of experience in a position that interacts with customers, preferably in a hospitality organization.
- Ability to actively attend to, convey, and understand the comments and questions of others.
- Willingness to strive to get ahead or to finish projects.
- Ability to pay attention to the minute details of a project or task.
- Possessing the trait of being organized or following a systematic method of performing a task.
- Ability to exhibit a cheerful demeanor toward others.
Responsibilities
- Strip all vacant rooms of bed linen and towels
- Empty trash from all rooms daily
- Assist the Laundry Attendant with washing, drying, and folding all hotel linens
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Dust and polish furniture and equipment.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Move and arrange furniture and turn mattresses.
- Hang draperies and dust window blinds.
- Request repair services and wait for repair workers to arrive.
- Sort, count, and mark clean linens and store them in linen closets.
- Run errands, such as taking laundry to the cleaners.
- Perform other duties as needed to ensure the smooth operation of the property.
- Assisting Laundry with folding linen, stain treatment, and loading washers and dryers.
- Assisting the Front of House as need for guest check in and guest check out
- Remove debris from driveways, garages, and swimming pool areas.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests’ rooms.
- Replace light bulbs.
Benefits
- Competitive pay based on experience
- Membership to travel club (after first few months)
- Access to deeply discounted stays at our resorts
- Access to discounted stays at partner resorts and hotels
- Discounts on other travel-related expenses like airfare, car rental and more.
- Medical insurance (for full-time employees)
- Dental insurance (for full-time employees)
- Vision insurance (for full-time employees)
- Company paid life insurance (for full-time employees)
- 401(k) with company match (for full-time employees)
- Ancillary benefits (for full-time employees)
- Employee Stock Ownership Plan (ESOP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
