Houseman

Churchill Downs Incorporated•Oak Grove, KY

11d•Onsite

About The Position

The Houseman is responsible for ensuring that all hotel floors/areas are cleaned and prepared for our guest’s experience at the property. Daily duties are assigned and it is the responsibility of the team members to ensure that all cleaning and organizing of the Hotel are completed as assigned.

Requirements

Ability to work in a fast-paced environment and interact with internal departments.
Understand and represent Oak Grove’s image and reputation both at work and at external functions.
Maintaining a professional working relationship among other team members.
Oral and written communication skills.
Ability to maintain high levels of confidentiality and integrity.
Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
High School Diploma or equivalent.
Must be able to multi-task and take direction.
Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
Able to obtain and maintain a valid Kentucky gaming/racing license

Nice To Haves

Previous housekeeping experience preferred.

Responsibilities

Empties all trash receptacles on all guest floors.
Sweep stairways and landings; cleans railings and washes all EXIT doors.
Washes windows inside the hotel on all floors as per schedule.
Cleans elevators, tracks, chrome, and stainless steel.
Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
Wipes baseboards, railings, walls, and vending areas.
Vacuums all public area rugs/carpets and public space corridors and shampoos carpets.
Polishes/cleans lobby floor as per schedule.
Checks to make sure all storage areas and linen rooms are in a clean and satisfactory condition, as well as, stocked with needed items.
Assists with guest requests, including but not limited to special requests.
Report any problems immediately to the Housekeeping Lead or Housekeeping Supervisor
Ensure any lost and found items are turned in to be logged.
Maintain a clean and organized work area.
Interact with guests on occasion while performing daily duties.
Promotes outstanding customer relations.
Strips rooms of used linen to prepare the room for cleaning
Assist in folding linen if required
Other duties and special projects as assigned.