Houseman/Lobby Attendant - Delta Hotels Allentown Lehigh Valley, Breinigsville PA

Palette Hotels•Upper Macungie Township, PA

22h•Onsite

About The Position

The Houseman/Lobby Attendant is responsible for the cleanliness of guest floor corridors, foyers, stairwells, and public vending areas. Assists Room Attendants in order to maintain high standards of quality & cleanliness.

Requirements

Service orientation. Knowledge of principles and processes for providing customer and personal services.
Excellent communication skills. Ability to convey information and ideas
Ability to read and understand directions on cleaning chemicals.
Ability to use chemicals and equipment in a safe and efficient manner.

Nice To Haves

Weekend Evening and Holiday availability is a must.

Responsibilities

Empty room attendant carts of soiled linen and trash
Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers
Clear and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
Obtain amenities and supplies for room attendants.
Wash, Dry, & fold laundry.
Flip mattresses and move furniture as assigned by Supervisor.
Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover.
Assist Shampooers with relocation of furniture.
Respond to guest questions.
Provide guest assistance, directions, and information as requested.
Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Perform other duties as requested by Supervisor