Attendant - Houseman

Casino and • Dover, DE

1d • Onsite

About The Position

The Attendant - Houseman is responsible for maintaining the cleanliness and orderliness of all public areas, guest corridors, elevator landings and cabs, emergency staircases, and specific service areas. This role also involves assisting guest room attendants, delivering guest items, managing linens, and ensuring a safe and positive work environment while providing exceptional customer service. The position is represented by Unite Here and requires availability to work weekends, holidays, and nights.

Requirements

• Must be available to work weekends, holidays, and nights as scheduled.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Complies with the company’s recycling program standards.

Nice To Haves

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.

Responsibilities

• Vacuums and dusts all public areas including guest corridors and light fixtures.
• Cleans guest elevator landings, two elevator cabs, service elevator landings, and emergency staircases.
• Delivers guest items as directed.
• Clears all assigned hallways of trash and linen.
• Shampoos carpets and scrubs bathroom floors as directed.
• Cleans the outside of guestroom doors, including kick plates.
• Replenishes housekeeping floor closets with supplies to par stock levels.
• Keeps closets clean and orderly.
• Cleans and mops all vending areas.
• Distributes clean linens to floor closets, gathers dirty linen on assigned floors, and places in the linen chute.
• Assists the Guest Room Attendant on assigned floors.
• Reports any damaged or missing items to the supervisor.
• Cleans the pool area, 928 lounge, and executive offices as directed.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors, and guests.
• Follows all relevant policies and procedures.
• Complies with the company’s recycling program standards.
• Performs other duties as assigned.

Benefits

• 30 consecutive days of free rides for new hires with DART
• Reimbursements via Delaware Commute Solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed