Full Time & Part Time Housekeeping

Willow Grove Inn•Orange, VA

2d•Onsite

About The Position

As an award-winning boutique hotel, The Inn at Willow Grove provides guests with an unsurpassed luxury experience. We are looking for someone to join our Housekeeping team to assist with cleaning and upkeep of the spa, restaurant, event spaces, and hotel. Our housekeeping staff consists of guest service-oriented individuals who are energetic, organized, methodical and can work both as a team player and independently towards one goal - maximum guest satisfaction.

Requirements

Ability to communicate to guests
Attention to detail
Team oriented and dedicated to providing excellent service
Able to lift 30 lbs
Able to stand for long periods of time
Able to bend, crouch, crawl, climb and kneel
Able to work weekends, holidays and evenings
Valid Driver’s License
Reliable Transportation

Responsibilities

Cleaning all aspects of the Inn at Willow Grove, including guest rooms, spa, restaurant, event spaces, and offices
Organize work schedule from the room status list, arrivals and departures
Distribute linen, towels and room supplies using golf carts
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, etc.
Replace dirty linens with clean items
Realign furniture and amenities according to prescribed layout
Respond to guest queries and requests
Respond to calls for housekeeping problems
Deliver any requested housekeeping items to guest rooms
Organize and restock housekeeping supplies at the end of the shift
Provide excellent customer service
Ensure confidentiality and security of guest rooms
Report any maintenance issues or safety hazards