Housekeeping - Springhill Suites Chicago - Chinatown

NFM & J LP•Chicago, IL
•$0 - $19•Onsite

About The Position

The Housekeeping role at Springhill Suites Chicago - Chinatown is responsible for cleaning guest rooms to hotel standards, reporting maintenance issues, and handling guest requests. This position ensures the confidentiality and security of all guest rooms.

Requirements

  • Good attitude
  • Attention to detail
  • Ability to multi-task
  • Ability to work well with others
  • Ability to grasp, bend, and stoop
  • Ability to work in a standing position for long periods of time, up to 5 hours
  • Ability to push or pull heavy loads weighing up to 50 lbs.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and work with minimum supervision
  • Knowledge of proper chemical handling
  • Ability to work flexible schedules, including holidays and weekends

Responsibilities

  • Follow all training procedures set forth by OSHA requirements
  • Clean assigned rooms by priority
  • Transport cart with cleaning supplies, amenities, and linen to assigned guest room, securing in the assigned spot
  • Empty trash containers
  • Remove all dirty linen and replace with clean part to designated layout
  • Remove soil, dirty, soap build-up, and hair from bathroom area
  • Make up bed with clean linen to hotel standards
  • Replace laundry bags, clean closets and doors, removing dust and debris. Ensure correct amount of hangers and extra blanket and pillow and other amenities
  • Dust and polish all furniture, pictures, frames, mirrors, light bulbs, lamps, switches, TV, and remote
  • Re-align all furniture to floor plan
  • Open all drawers, dust, in check out rooms
  • Check under bed, chairs, sofa for debris and remove if present
  • Inspect condition of all furniture, report any damage
  • Remove dust, spots, smears from all doors, drapes, windows, ledges, frames, baseboards, A/C unit, corners, and telephones
  • Inspect condition of all in-room collateral, replace as needed according to hotel standards
  • Vacuum throughout entire room, spray with deodorizer
  • Update status of rooms cleaned on assignment sheet
  • Return and restock cart at end of shift
  • Ensure security of any guest keys, turn over any lost and found items to supervisor
  • Clean and replenish coffee maker set
  • Handle all guest complaints
  • Report and damages or maintenance problems to supervisor
  • Knowledgeable of hotel fire and emergency procedures
  • Other essential room cleaning duties as operations change in the future
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