Housekeeping Utility Runner/House Attendant - Full Time

J W Marriott•Las Vegas, NV

2d•Onsite

About The Position

The Housekeeping Utility Runner / House Attendant supports the housekeeping team by ensuring all operational areas are clean, organized, and fully stocked. This role is essential in maintaining efficiency, cleanliness, and overall guest satisfaction by responding quickly to team needs and assisting room attendants with supplies, linens, and general upkeep of public and back-of-house spaces. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

High School Diploma or GED
Previous housekeeping experience in a hotel, resort, or similar environment
Clear and effective verbal communication skills to interact professionally with guests and team members
Strong attention to detail to consistently uphold cleanliness and organization standards across all areas
Solid time management skills with the ability to prioritize tasks, stay organized, and work independently
Dependable with a strong work ethic and the ability to follow established procedures and safety guidelines
Ability to perform efficiently in a fast-paced environment while maintaining a positive, professional attitude
Basic problem-solving skills, particularly when addressing spills, hazards, or urgent operational needs
Physical stamina to stand, walk, bend, lift, and carry items for extended periods throughout the shift
Team-oriented mindset with the ability to collaborate effectively with housekeeping, maintenance, and other departments
Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted
Valid Nevada Driver’s License

Responsibilities

Distribute clean linens to assigned floors, storage areas, and housekeeping closets
Vacuum carpets in guest rooms and hallways; perform spot cleaning, extraction, and bonnet cleaning as needed
Complete high- and low-dusting projects, ensuring all guest room and hallway furniture is thoroughly detailed
Assist room attendants with deep cleaning tasks, including carpets, balconies, patios, showerheads, fixtures, furniture, sinks, and Jacuzzi tubs
Power wash or blow off guest room patios and balconies to maintain cleanliness and presentation
Clean and maintain guest room furniture using appropriate methods (extraction, steaming, or dry cleaning)
Strip, seal, and finish tile, marble, and other hard flooring surfaces
Remove soiled linens and trash from carts, hallways, linen lockers, and service areas
Keep stairwells and emergency exits clean, clear, and compliant with safety standards
Deliver and restock supplies for guests, room attendants, linen closets, and supply rooms
Maintain and service vacuum equipment, including cleaning units, replacing bags, and reporting or removing damaged equipment for repair
Transport and set up rollaway beds, cribs, refrigerators, and microwaves in guest rooms; return items to storage when no longer needed
Clean windows, doors, and other high-touch surfaces throughout the property
Move furniture within or between guest rooms as needed to support operations or cleaning
Properly store and return all chemicals, supplies, and equipment at the end of each shift or project
Ensure all equipment is maintained in safe working condition
Follow all OSHA guidelines for handling and disposing of biohazards and bloodborne pathogens
Report maintenance issues and safety hazards promptly and take appropriate action when possible
Provide general assistance to guests, including directions and responding to basic requests
Perform additional duties as assigned by supervisors or leadership