P/T Housekeeping Turndown Attendant

Greer CompaniesLexington, KY
$0 - $15Onsite

About The Position

The Turndown Attendant is responsible for providing evening housekeeping services to ensure guest rooms are refreshed, clean, comfortable, and prepared for overnight use. This role delivers exceptional guest service while maintaining hotel cleanliness and brand standards.

Requirements

  • Strong attention to detail and cleanliness
  • Ability to work independently and efficiently
  • Excellent customer service and communication skills
  • Ability to maintain professionalism and a positive attitude

Nice To Haves

  • Previous housekeeping or hotel experience preferred
  • Flexible schedule, including evenings, weekends, and holidays

Responsibilities

  • Conduct turndown service between 5:00 p.m. and 8:00 p.m. unless requested otherwise by guests.
  • Perform turndown services per brand specification.
  • Follow standard guest room entry procedures.
  • Arrange guests' personal items neatly on the sink or counter or on a clean washcloth.
  • Respect guests’ privacy by avoiding unnecessary noise.
  • Re-point toilet paper.
  • Re-point tissues.
  • Dry sink and tub surfaces and bathroom floor.
  • Empty trash cans.
  • Refresh and clean ice bucket, if present.
  • Turn on bedside light and any other appropriate dimmable mood lights.
  • Straighten linens and pillows.
  • Place bathrobe on bed.
  • If present, place television remote control on bedside table.
  • Replace used glassware.
  • Place bathmat on the floor near the bathroom floor.
  • Close drapes and lock window and/or patio doors.
  • Change used towels or observe Green Program request.
  • Ensure bed is either made or left in a neat appearance if already 3/4 dressed.
  • Refill water or replenish water bottles, if necessary.
  • If present, turn off the guest television with volume at low level.
  • When present, place bedroom slippers by the bedside.
  • Ensure guest rooms and hallways remain clean, organized, and presentable.
  • Respond promptly and courteously to guest requests and special needs.
  • Report maintenance issues, safety hazards, or lost and found items to management.
  • Maintain housekeeping carts, equipment, and supply levels.
  • Follow all hotel safety, sanitation, and security procedures.
  • Always respect guest privacy and confidentiality.
  • Communicate effectively with housekeeping managers and other departments.
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