Four Seasons Resort Hualalai is looking for a Turndown Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Turndown Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. This role involves performing a set number of occupied rooms to clean during a shift, including removing used towels and replacing them with clean ones, calling for Room Service trays and dishes pick up, closing louvers, reducing lighting, providing ice and refreshing water, and restocking used amenities. Additionally, the role involves preparing unoccupied rooms for turndown for arriving guests and providing a second Housekeeping service to guests in the evening hours, which includes refreshing used towels and amenities, cleaning the bathroom, emptying trash, remaking the bed if needed, and preparing the room for bedtime.
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Career Level
Entry Level
Education Level
High school or GED