Housekeeping - Turn Down Attendant

EnsembleCarmel Valley, CA
Onsite

About The Position

The Turndown Attendant performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through the anticipation of guest’s needs and providing exceptional service to support Forbes 4-Star Standards.

Requirements

  • Must have open availability, work weekends and holidays.
  • Six month related experience.
  • Commitment to excellence and high standards.
  • Manage priorities and workflow.
  • Versatile, flexible and a willingness to work within constantly changing priorities with enthusiasm.
  • Work independently and as a team player.
  • Understand any and all safety requirements and cautions.
  • Speak and understand basic terms, directions and concepts in the primary language(s) used in the workplace.
  • Must provide valid document(s) to work in the US.
  • Must meet legal age requirements for the position.

Responsibilities

  • Obtain assignment of rooms for turndown service.
  • Turn down beds according to resort standards.
  • Replenish supplies, such as, towels, toilet paper, and all other in room amenities.
  • Empty all trash in room and replace plastic bag when needed.
  • Help maintain room by reporting any deficiencies to Housekeeping Management or Engineering.
  • Deliver express check outs, daily newsletters, “headlines” page, and bedtime stories to guest rooms.
  • Deliver turndown amenities to room.
  • Replenish water.
  • Create a restful atmosphere by turning on the fire place, music, and night stand lights.
  • Support safe work habits and a safe working environment at all times.
  • Performs other duties as assigned by Management.
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