Housekeeping Attendant
About The Position
The Housekeeping Attendant is responsible for meeting all cleanliness and time requirement standards for cleaning guestrooms and other areas of the hotel. This includes the lobby, breakfast area, pool, fitness center, stairways, hallways, elevators, and patio. The role involves cleaning, dusting, and waste removal in guestrooms, bathrooms, and public areas, as well as replacing linens and making beds. The attendant will also ensure guestrooms and public areas are stocked with necessary supplies, maintain an organized and stocked cart, and provide exceptional guest service. Reporting room status and maintenance issues promptly is crucial, as is performing basic maintenance tasks like plunging toilets and unclogging drains. The position requires careful handling of chemicals and cleaning supplies, operation of commercial laundry and cleaning equipment, and performing all tasks related to laundry and linen care. Maintaining stocked linen and storage rooms and performing additional duties as assigned by leadership are also part of the role.
Requirements
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Responsibilities
- Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
- Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
- Replaces and provides all linens as necessary in accordance with standards including making beds
- Replaces or provides required supplies in guestrooms and public areas
- Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
- Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
- Reports room status and maintenance problems promptly
- Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
- Handles chemicals and cleaning supplies with care and in accordance with standards
- Operates commercial laundry and cleaning equipment
- Performs all tasks and functions related to laundry and linen care
- Maintains appropriately stocked linen and storage rooms
- Performs additional responsibilities as assigned by leadership
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
