Housekeeping Technician - Environmental Services, Full-time, Nights

Northwestern Memorial Healthcare • Mchenry, IL

11d • $17 - $24

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values, follows the organization’s Code of Ethics and Corporate Compliance Program, and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces, while supporting safety, patient confidentiality, effective customer service, and teamwork. This is a full-time, overnight position scheduled for 40 hours per week (1.0 FTE).

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow policies and procedures for patient isolation and contact precautions as necessary.
• Stock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE and ensuring carts and supplies are not left unattended.
• Use chemicals and equipment safely and effectively, including using properly labeled containers and chemicals diluted at the correct ratio.
• Notify the supervisor about equipment needing repair and report safety hazards to the manager.
• Communicate issues to the supervisor, including inability to complete the schedule, and report observed deficiencies or work requests; pick up debris outside the regular work area.
• Maintain professional relationships with hospital personnel and protect confidential patient information.
• Use the designated scripting model when interacting with customers.
• Use organizational and departmental resources efficiently and complete tasks and assignments on time.
• Contribute to continuous improvement and efforts to reduce costs, streamline work, and improve or grow services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide patients and customers with accurate information and timely updates; promptly address questions and concerns or direct them to appropriate resources, and provide directions when needed.
• Use service recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

• The employer describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being, with eligibility dependent on employment classification.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed