Housekeeping Team Member

Spire Hospitality

5h•Onsite

About The Position

Join the team at The Grove Resort & Water Park Orlando, located just six miles from Walt Disney World® Theme Parks. We offer employees the chance to be part of a dynamic, exciting workplace that delights guests from all over the world. With 787 condo-style rooms, daily transportation to Orlando’s top attractions, and complimentary access to the award-winning Surfari Water Park, our resort is the ultimate destination for family fun and relaxation. We also feature 6,000 square feet of meeting space, serene activities at Lake Austin Pier, and a variety of dining options, including Valencia Restaurant, Longboard Restaurant, and Alfresco Market. Our latest addition, The Terraces at The Grove, brings a modern, adult-centric retreat to our resort, boasting 160 rooms, a private pool with cabanas, a poolside bar (DYVE), a fire pit seating area, a gym, and BYTE, a grab-and-go market. Employees at The Grove enjoy working in a collaborative environment where they help create unforgettable memories for our guests while taking advantage of career growth opportunities in the heart of Orlando’s vibrant hospitality industry. SPIRE Hospitality, a management company, ensures you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM, responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere, ensuring guests experience a sense of relief and comfort from the moment they enter their room.

Requirements

High school diploma or its equivalent

Nice To Haves

Previous Housekeeping Room Attendant experience preferred

Responsibilities

Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction
Perform duties across multiple properties as required