Housekeeping Support Attendant

AccorHotelChicago, IL
$27 - $27Onsite

About The Position

This role plays an important part in keeping both housekeeping and uniform operations running smoothly. The attendant will utilize strong sewing and garment mending skills to repair, alter, organize, and distribute uniforms. Additionally, they will support the housekeeping team by delivering items, inspecting guest rooms for standards, and cleaning stayover and checkout rooms. The position requires organization, adaptability, attention to detail, and a team-oriented approach to maintain a clean, well-prepared, and professional environment in an award-winning hotel.

Requirements

  • Sewing and clothing repair experience is required for this role.
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Detailed oriented and able to handle multiple tasks
  • Highly responsible & reliable
  • Excellent organizational and time management skills
  • Ability to work cohesively as part of a team with minimum supervision
  • Constant standing and walking throughout the shift
  • Constant bending, kneeling, pushing, pulling
  • Occasional lifting and carrying over 50 lbs
  • Occasional ascending or descending ladders, stairs and ramps

Nice To Haves

  • Warm, caring and helpful

Responsibilities

  • Supports both housekeeping and uniform operations on a daily basis
  • Requires strong sewing and garment mending experience for uniform repair, alterations, organization, and distribution
  • Work assignments vary daily based on business needs, with responsibilities shifting between uniform support and housekeeping operations
  • Assists with uniform-related tasks including repair, alterations, organization, and distribution
  • Supports housekeeping operations as needed
  • Delivers items throughout the property as required
  • Inspects guest rooms to ensure cleanliness and presentation standards are met
  • Cleans stayover and checkout rooms in alignment with hotel standards
  • Oversees guest dry cleaning services in coordination with a partner laundry company
  • Maintains organization and flexibility in a fast-paced environment
  • Supports overall team operations and guest service standards
  • Assisting with special projects, such as inspecting rooms for missing items
  • Inspecting rooms assigned to new hires
  • Preparing and organizing carts for new hires
  • Inspecting showrooms and VIP rooms
  • Responsible for organizing laundry room area and maintaining cleanliness
  • Contributes to a clean, well-maintained, and professional environment
  • Following all safety rules, emergency procedures and fire prevention regulations.
  • Making rollaway beds as needed
  • Reporting maintenance items
  • Returning all lost and found articles to Risk Management
  • Following all hotel and departmental policies and procedures and service standards
  • Any other tasks that may be assigned

Benefits

  • Employee Benefit Card offering discounted rates at Accor worldwide
  • Learning & Development programs through our Academies
  • Opportunity to develop your talent and grow within our property and across the world!
  • Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
  • Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
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